Reference

How we protect what you share with judi338

When you open an account with us, you give us your name, email, phone and payment details.

Encrypted account storageNo data sharing without consentLocal payment securityYour account, your control

The information we ask for and why

judi338 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account starts with basics: name, date of birth, phone number, email and home address. We ask for these to verify your identity and keep your account secure. When you deposit money using DANA, OVO, GoPay or QRIS, we record those transactions to track your wallet

1
and process withdrawals. We also log your login times, the games you open, and which device you use. This data helps us spot suspicious activity, prevent fraud, and make sure withdrawals go to the right person. We keep transaction records for seven years where local law
2
permits, and we delete account data within 30 days of your request to close your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

QUESTIONS ABOUT YOUR DATA

How to reach us about privacy

Email Support Contact [email protected] with any question about your personal data, how we use it, or to request a copy of what we store about you. We reply within 48 hours.

Live Chat – Monday to Sunday Our support team is live from 09:00 to 23:00 WIB every day. Open the chat widget in the lobby footer or email us if you need help outside these hours.

Account Settings Go to your account menu, then Privacy & Data, to download your personal information or delete your data. Changes take effect within 24 hours.

HOW WE KEEP IT SAFE

Our practices for securing your privacy

Encryption in transit and at rest

All data moving between your device and our servers uses TLS 1.2 encryption. Account details and transaction records are encrypted in our database. Only authorised staff can access decryption keys.

Payment verification for withdrawals

When you request a withdrawal to your DANA, OVO, GoPay or QRIS account, we verify your identity by matching the name on your account with the name on your payment method before we send money.

Cookies and tracking

We use session cookies to keep you logged in and analytics cookies to see how you navigate the lobby. You can manage cookies in your browser settings. Functional cookies cannot be disabled without affecting your account access.

Third-party access and data sharing

We share your data only with payment processors, anti-fraud partners and where local law requires. We do not sell your information. Partners sign contracts promising to keep your data confidential.

Data retention and deletion

Closed accounts are deleted 30 days after you request closure, except where local law requires us to retain records for tax or fraud prevention. You can request a copy of your data anytime.

Who to contact about changes

If you want to correct your name, phone, email or address, visit Account Settings > Profile > Edit, or email [email protected] with details. Changes are live within 24 hours.

Privacy questions players ask us

Yes. Go to Account Settings > Privacy & Data and select Download My Data. We send a file with your name, email, phone, address, deposit history and login log within 48 hours. You can also email [email protected] to request the same information.

We keep your transaction records for seven years where local law permits (for tax and fraud prevention). Your personal details — name, email, phone, address — are deleted 30 days after closure. You can request instant deletion by emailing [email protected], except where local law requires us to keep records.

We share payment details with DANA, OVO, GoPay and QRIS only to process your deposits and withdrawals. We share anti-fraud data with payment partners to protect your account. We never sell your name, email or phone to advertisers or other companies.

We store login times and the games you open for 90 days. After 90 days, we keep only a summary (total games played, total deposits) for one year. This helps us spot account abuse and answer disputes quickly.

You can disable non-essential cookies in your browser settings. However, session cookies (required to keep you logged in) cannot be disabled without logging you out. Disabling cookies may slow down the lobby or prevent withdrawals from processing.

This policy applies to all players where local law permits. Your rights depend on local law. If you have questions about how local regulations affect your data, email [email protected] and we'll explain what applies to your account.

Open the lobby, go to Account Settings > Profile > Edit, and update your name, phone, email or address. Save the changes and they take effect in 24 hours. If you cannot edit online, email [email protected] with your old and new details.

How we protect what you share with judi338

How to reach us about privacy

Our practices for securing your privacy

Encryption in transit and at rest

Payment verification for withdrawals

Cookies and tracking

Third-party access and data sharing

Data retention and deletion

Who to contact about changes

Privacy questions players ask us

01 Can I see what data judi338 has about me?

02 What happens to my data if I close my account?

03 Do you share my information with anyone outside judi338?

04 How long do you keep my login history and game activity?

05 Can I stop judi338 from using cookies?

06 What if I live in Medan or Semarang — does this policy change?

07 How do I request a correction to my account details?

Related Pages